Ameren Missouri scams resurfacing in mid-Missouri

Ameren Missouri scams resurface in Mexico, Missouri. (File).

Don't fall victim to scammers trying to get personal information.

Officials have warned if you receive a call from someone claiming to be Ameren Missouri threatening to come and cut off your service immediately unless a payment is made, this is a scam attempt.

On Friday, the Mexico Missouri Department of Public Safety put out a press release alerting people in the area of the Ameren Missouri Scam repeating itself in Mexico again.

These types of calls have been popping up all over in Missouri including St. Louis, Cape Girardeau and Jefferson County.

Mexico Department of Public Safety Major Brice Mesko said the scams have the same basic themes.

"They threaten to cut your power and that scares people and makes people rush to decisions, which ends up costing them money," he said.

Mesko said when receiving a call demanding information and payment, simply slow down and make a rational decision.

Fulton Police Chief Steve Myers said he isn't aware of any Ameren Missouri calls in his area. However, he said Fulton has been hit with scammer calls regarding repair jobs and the IRS.

"Reputable companies won't call you asking for information," he said.

Myers said a big scammer call he normally sees in the spring are people trying to give quotas on repair jobs.

"Anyone that tries to call you trying to sell something should be a red flag," he said.

He said he isn't aware of any Ameren Missouri scammer calls made in Fulton, but he said there have been a lot of IRS scammer calls. When receiving a call from a scammer it's important to hang up immediately and call local law enforcement.

"Once the money is out of your account, it's gone. We can't get it back for you because typically within just minutes, sometimes, that money is completely out of the country," Myers said. He said depending on the situation, the bank will sometimes be able to refund the money.

Myers said scammers are becoming more clever on how they retain information. He said they are starting to scam not only on the phone, but over the Internet and even using skimmers to steal card information.

"Never give out your card information or bank account information over the phone or computer," he said. Myers said do not trust giving information unless you have called the reputable company personally.

"If it sounds too good to be true, then it probably is," Myers said.

Ameren Missouri offers these tips to protect customers against scammers:

  • Never give your credit card, debit card, Social Security, ATM, checking or saving account numbers to anyone who calls, sends an email, or comes to your home requesting this information.
  • Don't trust anyone asking for immediate payment. If you suspect someone is impersonating an Ameren employee, end the conversation and immediately call Ameren Missouri at 1.800.552.7583.
  • Never purchase a prepaid card to avoid service disconnection or shutoff. Legitimate utility companies do not specify how customers should make a bill payment and always offer a variety of ways to pay a bill. Ameren customers can make payments online, by phone, electronic check, mail or at pay in person locations.
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