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Mexico Veterans Home holds staff training related to governor's investigative report

Mexico Veterans Home used the results of Gov. Greitens investigation into veteran nursing homes to further train their employees and improve their facility. (Elizabeth Hoffman/KRCG 13)

A mid-Missouri veterans home used the results of an investigation to further train their employees.

Gov. Eric Greitens released a report Tuesday by nursing home consultant Harmony Healthcare International to improve Missouri veterans homes. The governor launched the investigation last year examining the state's s six veterans homes after problems came to light at the home in St. Louis.

Administrator at the Mexico Veterans Home Brenda Ezell said she welcomes any investigation at the Mexico facility.

"We have an open door policy, so surveyor, auditor, the news; we want you to see what we do every day," she said. "We take care of 150 veterans here in Mexico, we have a staff of 184 employees full time."

The reports suggested better hand hygiene practices to help control infections, enhanced dementia training and other improvements. Wednesday afternoon, employees were taking a hands-on class to target some of these issues.

"We're doing education related to the findings in this report, that being staff engagement with the veteran, dental hygiene, dining room safety, and by that, we're talking about just being prepared for anything. Do we know CPR? Is there someone in the dining room when everyone is eating?" Ezell added.

Mounting complaints last year at the St. Louis Veterans Home prompted Gov. Greitens to replace five members of the Missouri Veterans Commission. The commission's executive director also resigned.

"There will be changes and there have been a few changes," Ezell said. "We're going to work as we usually do and we're going to still provide care regardless of the direction the commission takes because whoever is there providing our leadership, we're going to do what they ask us to do."

"I just couldn't be prouder of the staff that works here," she said. "I couldn't be more gracious than to care for veterans."

Read Harmony Healthcare International's here.


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