Latest GM Recall hits mid-Missouri
Tue, 01 Jul 2014 21:49:10 GMT —
General Motors dealerships in mid-Missouri are already seeing an influx of appointments related to Monday's recall of 7.6 million more vehicles.
The latest recall involves vehicles from the 1997 to 2014 model years that may have faulty ignition switches.
General Motors has recalled more than 27 million vehicles in the United States for 2014.
According to the General Motors website, the models recalled include 1997-2005 Chevrolet Malibu, 1998-2002 Oldsmobile Intrigue, 1999-2004 Oldsmobile Alero, 1999-2005 Pontiac Grand Am, 2000-05 Chevrolet Impala and Monte Carlo, and 2004-2008 Pontiac Grand Prix.
GM is also recalling 616,179 Cadillac models including the 2003-14 Cadillac CTS and 2004-06 Cadillac SRX for the same issue.
Staff at Riley Chevrolet's service department said they have had a busy year so far, juggling normal service appointments with vehicles recalled by General Motors. Service Manager Travis Peterson said his department is working overtime to make the repairs.
"We're extremely busy right now, which is good," Peterson said. "The recalls have definitely picked up the workload for us. Regular walk-in customer business and phone calls have picked up quite a bit."
Peterson said customers will receive a letter or postcard in the mail about the recall that will tell them what step to take next. He said the dealership stands ready to help.
"We've been having recalls since the first of the year, like every other manufacturer out there. It's just business as normal for us," Peterson said.
Peterson said the repairs are free to all vehicle owners affected. General Motors covers the cost of the repairs not just for the car owner, but to the dealership for fixing the problem.
He said so far, mechanics have been able to schedule most appointments in during their normal work day. However, Peterson said they do not yet know how many vehicles in mid-Missouri are affected by the latest recall.
Peterson said the important thing is for owners of recalled vehicles to set up an appointment as soon as possible.
"If they need vehicles, GM's putting them in a vehicle to keep them on the road if they've got to go to work," Peterson said. "We offer pick-up and delivery service for our customers, so we just want to make it as least inconvenient for the customer as possible."