Advocates want state to end contract with Syncare

Update: Wednesday, August 31st at 11:15 a.m.:

Lawmakers in Jefferson City will discuss widespread complaints against an Indiana company hired to determine the eligibility of Missouri Medicaid patients for in-home care

The House Interim Committee on Budget Transparency is expected to summon officials from the Department of Health and Senior Services to a meeting at noon Wednesday.

The state agency oversees a contract with Indianapolis-based SynCare LLC. The company was hired several months ago to determine whether Missouri's 55,000 Medicaid recipients qualify for home-based medical services or help with daily chores.

Several groups that represent the patients say the state should cancel the company's contract after clients complained of poor service and drastic reductions in the number of hours of paid help they receive.

Original Story: A group of advocates representing seniors and people with disabilities want state leaders to severe a contract with a health care provider accused of mismanagement.

Advocates said Syncare Incorporated has failed to deliver vital services to Missouri TMs Medicaid recipients.

Several Medicaid recipients told stories of how months went by without receiving services under Syncare TMs supervision during a news conference at the Boone County Courthouse on Tuesday morning.

The $5.5 million contract calls for Syncare to assess the eligibility of Medicaid recipients for a variety of in-home health services.

Independent Living Resource Center Legislative Advocate Imre Komaromi said, Excuses are being given over and over again by Syncare and nothing is improving. Anybody else would have let an employee like that go a long time ago, but so far we haven TMt. People are not receiving the services they need. We need to let them go.

Syncare has been responsible for helping about 50,000 Missouri Medicaid recipients since May 19.

The contract between the state and Syncare is managed by the Missouri Department of Health and Senior Services.(The Associated Press contributed to this report.)